Similarity Forum

General Category => Bugs => Topic started by: Guest on June 19, 2010, 05:37:47

Title: Doesn't run in Vista
Post by: Guest on June 19, 2010, 05:37:47

I tryied last 1.3.1 ver of Similarity on Windows Vista and program doens't show in running processes.

Also /portable command doesn't work. Same result. Nothing happens

Title: Doesn't run in Vista
Post by: Guest on June 19, 2010, 07:14:50

Works fine for me in Windows 7 (which is Windows Vista 1.1).

Of note, I did get a UAC prompt while installing.  Your copy may not have installed properly, so you might consider reinstalling and saying 'Yes' to all UAC prompts.

Title: Doesn't run in Vista
Post by: Guest on June 19, 2010, 09:00:53

Thank you for reply.
Well I downloaded ver 1.3 and same issue.

Confirmed all UAC prompts, run Similarity as admin - still no respond. Program doesn't even seem to start.

Title: Doesn't run in Vista
Post by: Admin on June 19, 2010, 15:00:19

Just tested on Vista 32-bit - work fine.

To help us to find potential incompatibility issues with your software your may:
1) See event log for some error messages about Similarity or some dll's
2) See c:\Documents and Settings\[Your user]\Application Data\Similarity\ for *.dmp files and send them to us
3) Try to delete decoders.dll and run Similarity, if it runs (it can't correctly work after deleting, just for test) write us email we send your special version of Similarity for more detailed analyzis.

Title: Doesn't run in Vista
Post by: Guest on June 19, 2010, 17:54:18

Than you for support.
I'm running Windows Vista Home Premium 32-bit with most of last fixes on laptop.

Similarity seems to install itself correctly. Two files Similarity.exe, decoders.dll, readme.txt, changes.txt, lincence.txt and folder Locale.

I guess event log is file called somehow log. Can't find any.
After attempts and deleting decoders.dll and run the program. Still can't find any *.dmp files on HDD anywhere.

No Similarity folder in Applicatino Data was created
Also compatibility mode doesn't work. Similarity doesn't start.

Title: Doesn't run in Vista
Post by: Guest on June 19, 2010, 18:01:45

Sorry for another post (maybe I should register soon :) )

About year ago I used Similarity build 87. I tryed this now and it works like a charm. But I guess whole core was rewritten since then so no hint at all right.

Title: Doesn't run in Vista
Post by: Admin on June 19, 2010, 19:03:30

Guest

About event log, we mean Windows event log.

We interesting in find this incompatibility issue, write us email (support@music-similarity.com) with your address, we send you special version of Similarity, what log every step of starting program.

Title: Doesn't run in Vista
Post by: Guest on June 20, 2010, 02:39:46

ADMIN
Nah I see... "eventvwr" it is. Okey, went trougth log - no event that might be connected with Similarity (or something I can't link up).
[email sended]

Title: Doesn't run in Vista
Post by: ZeeRaX on June 20, 2010, 12:43:13

Okey, I test on Windows XP SP2 - works.

But my Windows Vista SP1 + updates  -  still no reaction.
I use SpyBot & Commodo & NOD32 (Can't remember any other program which might cause this). Any other program gives an error at least.

Title: Doesn't run in Vista
Post by: Admin on June 20, 2010, 12:51:14

ZeeRaX
Thank you for helping us to improve Similarity,
we just sended your test version of Similarity.

Title: Doesn't run in Vista
Post by: ZeeRaX on June 20, 2010, 14:01:57

Thank you. I've sended you log of test version of Similarity.

I guess everything is fine, just last line where it shutdown itself (from no reason?):
.
.
.
2010-06-20 16:12:57      Net init...
2010-06-20 16:12:57      Shutdown program

Title: Doesn't run in Vista
Post by: Admin on June 20, 2010, 17:36:08

Problem solved, public fix will be available with new release.