Author Topic: Similarity 1.8.1 Build 1626 Crashes on a New Laptop  (Read 21081 times)

ToTheLimit

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Similarity 1.8.1 Build 1626 Crashes on a New Laptop
« on: February 07, 2013, 14:15:16 »
Hello, I have bought a new Samsung Laptop with Windows 8. I have done all Windows Updates, Patches & Firmware Upgrade from Samsung. I get a Program Crash when I Check for Duplicates. I have sent in reports every time this happens for the past three days. I have also checked the event viewer to see if I could identify the issue. I am trying to remove dups from 179996 MP3 Files. Is there anything I can do to help this complete. Note: This is running on a external 2TB Western Digital Hard Drive SATAIII in a SATAIII Port

Computers Configuration:

Manufacture: Samsung
Model Number: NP350E7C-A01US
Genuine Windows 8 (64-bit)
Intel® Core™ i7-3630QM Processor 2.4 GHz Cache 6MB L3
8GB  Memory Type DDR3 (1600MHz)
1TB RPM 5400 RPM

Similarity's Configuration:

Tags:  OFF
Content:  90%
Precise:  90%
Duration Check:  95%
Image Comparison:  75%
Cache: 85498 items
Performance: UNCHECKED (limit work threads)
Open CL:  Is Enabled  using the CPU or Video Both Crashes (I am trying to do it with this disabled) I will post my results asap. (CRASHES DISABLED AS WELL)

I even Deleted the Cache and started over thinking the cache might have a error in it... Not Shure what to try next. I check the performance of the laptop during a dup check and the CPU is running at 112% with the all the Cores at 100% I will add this mornings Crash Log to the downloads. Please Help...  :o

Please Help....
« Last Edit: February 08, 2013, 20:23:54 by Admin »

Admin

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Re: Similarity 1.8.1 Build 1626 Crashes on a New Laptop
« Reply #1 on: February 08, 2013, 20:29:01 »
Sorry, for this problems, all your crashes because out of memory situation, your version of Similarity is 32-bit and only can use 2Gb of memory, it crashes on such huge amount of files (179000). In next version we add special warning then crashing on out of memory, not just crash dialog.
You need to download and try new 64-bit version: http://www.similarityapp.com/forum/index.php?topic=1473.0

ToTheLimit

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Re: Similarity 1.8.1 Build 1626 Crashes on a New Laptop
« Reply #2 on: February 08, 2013, 22:06:03 »
 ;) Thanks, Installed and Running 64bit ver. Let you know...